Responses Not Going Into Google Spreadsheet

  • OAF_Jobs
    Asked on October 22, 2014 at 5:35 PM

    Hi,

    Some of our responses aren't making it from the form into the connected Google spreadsheet. We've had this problem with 3 applications thus far. We get a copy of the form as an email, but the information isn't copied into the spreadsheet.

    Thanks for your help! 

  • Jeanette JotForm Support
    Replied on October 22, 2014 at 7:33 PM

    I've made a test, and yes, looks like the integration is failing, let me try a clone of your form and see if it happens the same, so I'll probably escalate this.

  • Jeanette JotForm Support
    Replied on October 22, 2014 at 7:44 PM

    I actually tested a clone of your form with no problem. Can you please try to re-build the integration?