What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Responses Not Going Into Google Spreadsheet

    Asked by OAF_Jobs on October 22, 2014 at 05:35 PM

    Hi,

    Some of our responses aren't making it from the form into the connected Google spreadsheet. We've had this problem with 3 applications thus far. We get a copy of the form as an email, but the information isn't copied into the spreadsheet.

    Thanks for your help! 

    Page URL:
    http://www.myjotform.com/form/40471746260553

    responses problem thanks 3
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on October 22, 2014 at 07:33 PM

    I've made a test, and yes, looks like the integration is failing, let me try a clone of your form and see if it happens the same, so I'll probably escalate this.

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on October 22, 2014 at 07:44 PM

    I actually tested a clone of your form with no problem. Can you please try to re-build the integration?