What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How does the paypal payment information arrive?

    Asked by sunriseoutfitters on October 22, 2014 at 07:02 PM
    When I have the form set up like I do on this webpage, how does the information come in?  I have the top half for customer info (name, address, etc.) and the bottom has the PayPal form.  Will an email come in with all the submitter information, and then a separate email showing they paid at paypal?
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    JotForm Support

    Answered by KadeJM on October 22, 2014 at 07:13 PM

    I see you are wondering how your jotform and paypal work together when you receive payment information on it.

    It will basically collect all of your information from the form hand it into paypals gateway to collect the payment. At that point you then receive an email notification which contains all of the customer, product, and payment information. You can even strip the payment details if you want to customize it.