Can You help me remove the scroll bar that is showing

emlogodesign

Asked on October 22, 2014 at 9:45 PM

The scroll bar is showing even though there is nothing else to display. Please help me remove it.

http://form.jotform.us/form/42689231036152
jonathan

Replied on October 23, 2014 at 5:29 AM

Hi,

Please try re-embedding the jotform in your website using this iframe set

<iframe id="JotFormIFrame" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotform.us/form/42689231036152" frameborder="0" style="width: 100%; height: 390px; border: none;" scrolling="no"></iframe>

the key here is the height.

User guide: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

Inform us if this did not work.

Thanks.
emlogodesign

Replied on October 23, 2014 at 9:21 PM

Okay. I love jotform and the service, but I'm quickly beginning to get
frustrated. I've had nothing but trouble with this form. One thing gets
fixed and another problem happens. I've already spoke to 2-3 people at
jotform none of whom have really helped completely fix my form.
The scroll bar/spacing issue is fixed.....
however now every time I submit
the form and go back to the page where the form is, it disappears. BOTH on
mac and pc (as the first guy told me it was a mac issue) well that is not
true.

I really cannot have this problem on my website as my clients will not put
up with that. So if someone does not fix it completely I'm going to
completely remove my jotform.
--
*Emily Kucera*
*Graphic Designer*
563.581.0019
emdesignia@gmail.com
emdesignia.com

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jonathan

Replied on October 23, 2014 at 10:23 PM

Hi,

We apologize for any inconvenience caused. Since the issue is not about a different topic, I have created a separated thread for it here

http://www.jotform.com/answers/448424

We will attend to it as soon as we can.

Thanks.