What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    i need my login infromation user name and password?

    Asked by seabass on October 22, 2014 at 11:32 PM

    This is ridiculous this is my fourth email i meed help log in to my account so i can pay you and upgrade my account so i can make my forms working again in the my site. how i need human to talk with so i can give you my card number so i can pay to upgrade, again i do not have my user name and my password. this is my number someone call me please 4045147276.
    thank you

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    JotForm Support

    Answered by jonathan on October 23, 2014 at 07:07 AM


    From your posted message here, I can see that your username is seabass

    so it means you were already logged in to the account when you posted this message.

    If you need to reset the password you can do that using the 'Forgot Password' link in the login page https://www.jotform.com/login


    You can upgrade the subscription using the Upgrade button in the JotForm Pricing page ( https://www.jotform.com/pricing )


    Please inform us if you need further assistance.