- seabassAsked on October 22, 2014 at 11:32 PM
This is ridiculous this is my fourth email i meed help log in to my account so i can pay you and upgrade my account so i can make my forms working again in the my site. how i need human to talk with so i can give you my card number so i can pay to upgrade, again i do not have my user name and my password. this is my number someone call me please 4045147276.
- JotForm SupportjonathanAnswered on October 23, 2014 at 07:07 AM
From your posted message here, I can see that your username is seabass
so it means you were already logged in to the account when you posted this message.
If you need to reset the password you can do that using the 'Forgot Password' link in the login page https://www.jotform.com/login
You can upgrade the subscription using the Upgrade button in the JotForm Pricing page ( https://www.jotform.com/pricing )
Please inform us if you need further assistance.