What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    adding secure to https didnt help. what do i do?

    Asked by on September 19, 2011 at 01:20 PM

    when i change http to https and add secure to my forms it doesnt work still help. the warning about the site being untrust still shows

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    Answered by yasinco on September 19, 2011 at 01:39 PM

    Instead Of Using "https://www.jotform.com/form/xxxxxxxxx" Please Use: "https://secure.jotform.com/form/xxxxxxxxx"

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    Answered by hurricanetattoo on September 19, 2011 at 05:37 PM

    Read what i said before answering plz. I did that. It didn't work. It still says untrusted

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    JotForm Founder

    Answered by aytekin on September 19, 2011 at 05:40 PM

    Can you post the URL of the form? You might have some images on the form that are not secure. We can take a look and suggest a solution.

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    JotForm Founder

    Answered by aytekin on September 20, 2011 at 09:04 AM

    Great News about secure forms!

    1. We have fixed the problem on security certificate of secure.jotform.com, that should work properly on Windows Firefox now.

    2. We also have the new security certificate for www.jotform.com. So, that will also keep working.

    You can use either www.jotform.com or secure.jotform.com. Both options will work.

    Thank you for your patience.