I create a form that allow people to attach some documents, but when i receive the form from my email or online at jotform,

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    Asked on October 23, 2014 at 04:28 AM

    I cannot find the attachment, please assist.

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    Answered on October 23, 2014 at 10:35 AM

    Hi shanyou,

    To confirm, you are getting the files uploaded to your form in your email notifications?

    If that is the case, I do apologize, the files submitted are not attached to your email notifications. You are however able to access them with your JotForm account.

    You would go to "My Forms" and select the form, and then select submissions.

    You will be able to view each file uploaded and you are able to download it from there.

    I hope this helps. Please inform us if you need further assistance.