What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is it possible to change my username?

    Asked by lbabli on September 19, 2011 at 03:07 PM

    Our subscription to SurveyMonkey is about to expire. In looking at various websites offering similar tools, yours seems to be the best for what we can afford.  Unfortunately, I made the mistake of using lbabli for the username instead of something more generic for our Library...something like whpl or whplsurveys, etc.  I've already recreated the forms we have in SurveyMonkey using your website and I'd hate to have to do it all over again.

    Thank you,
    Linda Babli
    Winter Haven Public Library
    325 Avenue A NW
    Winter Haven, FL 33881
    863-291-5880
    lbabli@mywinterhaven.com

  • Profile Image
    JotForm Founder

    Answered by aytekin on September 19, 2011 at 05:22 PM

    We do not change usernames any more. Please simply create a new account, and if you need to move forms, clone them on the new account.