What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I downgrade my account (Plimus hasn't sent me a password)?

    Asked by HOPSCI on September 19, 2011 at 03:12 PM

    I've tried logging into Plimus, but I never created a password.  When I click "forgot password" they said they would send one, but they haven't (it's been four hours).  :(

    I've seen others post similar questions to jotform forum.  You guys and gals really are great and I love jotform...just don't love the hassle of trying to downgrade through Plimus. :(  But again...I *LOVE* jotform!



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    JotForm Founder

    Answered by aytekin on September 20, 2011 at 06:02 AM

    Your JotForm subscription is now canceled. You will not be charged again, but your account will stay Premium until the time you have paid for expires.

    Thank you for choosing JotForm!