Edit Auto-responder

  • kchin
    Asked on October 23, 2014 at 5:24 PM
    2. What do I need to do to "strip out" defaulted information in confirmation emails that mention patient names? I want the bare minimum. Basically, I just want a "Thank you for completing your paperwork online." to go to any/all recipients.
  • raul
    Replied on October 23, 2014 at 6:59 PM

    Hello,

    I've checked your form and I see that you only have a notifier configured in it.
    This notifier will only send the notification to you when your form is submitted.

    Edit Auto responder Image 1 Screenshot 30

    If you want to create an autoresponder, please refer to this guide: https://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    You can customize the message that you want to send to your patients (step 6 on the mentioned guide)

    Edit Auto responder Image 2 Screenshot 41

    You can also set up the Thank you page, please refer to this guide: https://www.jotform.com/help/211-Setting-Up-the-Thank-You-Page that your patients will see when the form is submitted.

    If you have any questions, please let us know.

    Thanks.

  • kchin
    Replied on October 24, 2014 at 2:01 PM

    Thank you!

  • raul
    Replied on October 24, 2014 at 3:52 PM

    You're welcome :)

    Please let us know if we can be of further assistance.

    Best Regards.