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    Edit Auto-responder

    Asked by kchin on October 23, 2014 at 05:24 PM
    2. What do I need to do to "strip out" defaulted information in confirmation emails that mention patient names? I want the bare minimum. Basically, I just want a "Thank you for completing your paperwork online." to go to any/all recipients.
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    Answered by raul on October 23, 2014 at 06:59 PM


    I've checked your form and I see that you only have a notifier configured in it.
    This notifier will only send the notification to you when your form is submitted.

    If you want to create an autoresponder, please refer to this guide: https://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    You can customize the message that you want to send to your patients (step 6 on the mentioned guide)

    You can also set up the Thank you page, please refer to this guide: https://www.jotform.com/help/211-Setting-Up-the-Thank-You-Page that your patients will see when the form is submitted.

    If you have any questions, please let us know.


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    Answered by kchin on October 24, 2014 at 02:01 PM

    Thank you!

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    Answered by raul on October 24, 2014 at 03:52 PM

    You're welcome :)

    Please let us know if we can be of further assistance.

    Best Regards.