What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    text from form not appearing in email received or the PDF exported under submissions

    Asked by rhenasey on October 23, 2014 at 08:48 PM

    Clarifying earlier question after I read some other questions asked. I have a contract that contains text. The text does not appear in the email that I receive when a user signs it or when I go to submissions and export the PDF it is not there either. This tool is not usable unless that text is included with the signed contract. Is there a way to include the text?

    Page URL:
    http://www.jotform.us/form/42948297805166

    Submissions email tool and
  • Profile Image
    JotForm Support

    Answered by jonathan on October 23, 2014 at 08:56 PM

    I see that I have responded and resolved this issue already on this thread http://www.jotform.com/answers/448375

    I will mark this closed now.

    Thank you.