What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What about a non-temporary and non-specific solution to the the jotform vs fancybox problem?

    Asked by MarthaK on September 19, 2011 at 05:38 PM

    I've read through a lot of the questions here, and find a lot of people are having the problem I am - JotForm does not play well with Fancybox.  But each time someone gets a specific solution, cooked up by someone at JotForm, to remedy their problem only.  How about giving us instructions how we can make these things work together?

    Specifically:  I made a class enrollment form with JotForm that is on our class schedule page.  It seemed to work well, but when I went to make lightbox popups info for each of the class descriptions, either those don't work or I have to disable JotForm.  I understand (from my reading) that you use something different than jQuery, which is what Fancybox uses.  And I would prefer to use FancyBox for my course descriptions, because they aren't a "form."

    So if you have a workaround that we could ALL use, please post instructions somewhere obvious!

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    JotForm Founder

    Answered by aytekin on September 20, 2011 at 07:20 AM

    I think the only solution is to use jQuery.noConflict. You will need to change your jquery code to not conflict with prototype:

    http://api.jquery.com/jQuery.noConflict/

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    Answered by MarthaK on September 20, 2011 at 09:36 AM

    From what I've seen where others have asked similar questions, however, that often does not work. Why not?

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    JotForm Founder

    Answered by aytekin on September 21, 2011 at 05:58 AM

    Maybe they do not follow the instructions provided there:

    http://api.jquery.com/jQuery.noConflict/

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    Answered by MarthaK on September 21, 2011 at 08:32 AM

    Pat answer.  Not helpful at all - you are just repeating yourself.

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    JotForm Founder

    Answered by aytekin on September 23, 2011 at 09:01 AM

    If you donot follow the instructions there it will not work. The instructions are confusing. So, it is a big possibility. 

    There is no solution other than that. You keep posting the same question, and we have to provide the same answer.