How long are reports and submissions available?

  • skynetiweb
    Asked on October 24, 2014 at 8:41 AM

    I am creating a form for customers to register for product warranty.  I will need that information gathered to create reports and query when needed to verify if the product is still under warranty.  Where does the information resides and can it be access anytime?

  • Carina
    Replied on October 24, 2014 at 12:53 PM

    Form submissions and reports will be available in your Jotform account until you delete it or delete the account. That information will be saved on our servers and in your account can be found in the submissions area:

    How long are reports and submissions available? Image 1 Screenshot 40

    Or if it is the case of reports in the "Report" area:

    How long are reports and submissions available? Image 2 Screenshot 51

    In addition, and as accounts have limited available space to store submissions, you can download the submissions and store them in your computer:

    How long are reports and submissions available? Image 3 Screenshot 62

    Let us know if we can assist you further.