What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How long are reports and submissions available?

    Asked by skynetiweb on October 24, 2014 at 08:41 AM

    I am creating a form for customers to register for product warranty.  I will need that information gathered to create reports and query when needed to verify if the product is still under warranty.  Where does the information resides and can it be access anytime?

    Reports product create register available
  • Profile Image

    Answered by Carina on October 24, 2014 at 12:53 PM

    Form submissions and reports will be available in your Jotform account until you delete it or delete the account. That information will be saved on our servers and in your account can be found in the submissions area:

    Or if it is the case of reports in the "Report" area:

    In addition, and as accounts have limited available space to store submissions, you can download the submissions and store them in your computer:

    Let us know if we can assist you further.