I received an email with a verification code to put in the SMTP account wizard

  • amysherman
    Asked on October 24, 2014 at 1:01 PM

    I cannot find the SMTP account wizard.  Please advise.

  • Kiran Support Team Lead
    Replied on October 24, 2014 at 3:17 PM

    Please follow the steps to validate the SMTP account 

    1. Open your JotForm in edit mode

    2. Click on Setup & Embed and then Email Alerts

    I received an email with a verification code to put in the SMTP account wizard Image 1 Screenshot 50

    3. Click on any existing email alert to open it

    4. Click on Reply-To and Recipient Settings

    I received an email with a verification code to put in the SMTP account wizard Image 2 Screenshot 61

    5. Click on Add a Sender Email

    I received an email with a verification code to put in the SMTP account wizard Image 3 Screenshot 72

    6. Enter the email address in the box provided and select Verify Address

    I received an email with a verification code to put in the SMTP account wizard Image 4 Screenshot 83

    7. Paste the verification code in the box displayed below

    8. Click on Finish to complete the verification wizard.

    9. The newly added email address shall be displayed in the list of Sender Email now.

    Hope this information helps. Please get back to us if you need further assistance. We will be happy to help.