I received an email with a verification code to put in the SMTP account wizard

  • Profile Image
    Asked on October 24, 2014 at 01:01 PM

    I cannot find the SMTP account wizard.  Please advise.

  • Profile Image
    Answered on October 24, 2014 at 03:17 PM

    Please follow the steps to validate the SMTP account 

    1. Open your JotForm in edit mode

    2. Click on Setup & Embed and then Email Alerts

    3. Click on any existing email alert to open it

    4. Click on Reply-To and Recipient Settings

    5. Click on Add a Sender Email

    6. Enter the email address in the box provided and select Verify Address

    7. Paste the verification code in the box displayed below

    8. Click on Finish to complete the verification wizard.

    9. The newly added email address shall be displayed in the list of Sender Email now.

    Hope this information helps. Please get back to us if you need further assistance. We will be happy to help.