What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forms are over quota due to SSL submission limit

    Asked by lokakarya on October 24, 2014 at 02:32 PM

    Hi, I already uncheck the secure link for embedded form, but the site still show that it is already over quota. Please help me on this. Since the deadline is will be close and so many people will try to register.

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    JotForm Support

    Answered by Mike_T on October 24, 2014 at 05:08 PM

    Thank you for contacting us.

    Your forms were temporarily blocked since you received 14 submissions over SSL this month, while the monthly SSL submission limit is 10 on the Free accounts. We have reset your submissions quota, but note that we can do this only once per account.

    You will need to make sure to not use httpS form links if you would like to accept regular submissions only. Please check the next guide to see the difference between SSL and Non-SSL submissions.

    How can I receive SSL Submissions?

    Also, you can upgrade your account at any time to be able to receive as many submissions as you need.


    Please feel free to contact us if you need any further assistance.