I've done the above and the PDF file I receive is blank other than the

  • Hidden Triple Oak Farm
    Asked on October 23, 2022 at 4:59 PM

    I've done the above and the PDF file I receive is blank other than the Jotform footer

    Page URL: https://www.jotform.com/help/73-how-to-download-form-submissions-as-excel-csv-pdf/
  • Carrissa JotForm Support
    Replied on October 23, 2022 at 7:45 PM

    Hello Hidden Triple Oak Farm,

    Thanks for reaching out to Jotform Support. For us to better help you, can we ask for more information about your concern? If you can take a screenshot of what’s happening, that will help us to better understand what’s going on. We have a guide about how to do that here.

    Also, can we ask for the link to the form you are having issues with?

    Once we have a better idea of what’s going on, we’ll be able to come up with a solution.