why i cannot see my customers form submission anymore? help.

  • Profile Image
    Asked on September 20, 2011 at 12:59 AM
  • Profile Image
    Answered on September 20, 2011 at 03:40 AM

    Hi youngkhalifah,

    First of all, we do apologize for any inconvenience this has caused you.

    We had to change the DNS IP addresses because of DDoS attacks. The old IP address is probably cached on your end. Until your DNS cache is cleared, you can use www.jotform.net to access your account and to link your forms. You can also use https://secure.jotform.com for HTTPS/SSL connections.

    If you have further issues and concerns, please feel free to contact us again. Thank you for using JotForm.


    Albert  JotForm Support