How do I get Next button on page break to go to top of next page instead of bottom?

  • drjax
    Asked on October 24, 2014 at 8:22 PM

    In preview mode, I fill my form then reach end of page 1.  So I click Next at the bottom of page 1.  Suddenly I'm moved to the bottom of page 2.  Users won't know what to do with that.  Please help.

    Jack

  • Kiran Support Team Lead
    Replied on October 24, 2014 at 9:46 PM

    Could you confirm that if you are experiencing the issue on the preview popup screen as below:

    How do I get Next button on page break to go to top of next page instead of bottom? Image 1 Screenshot 20

    If so, please try clicking on Open in New tab to open the form in a new tab and check if the issue is resolved. As I check the cloned form of yours, I was able to replicate the issue on the preview pop-up only and it seems to be working fine on a new tab.

    Please get back to us if the issue still persists. We will be happy to look into this issue further. 

    Thank you.

  • drjax
    Replied on October 25, 2014 at 3:03 AM

    Opening in new tab fixed it.  Thank you so much.

  • Ben
    Replied on October 25, 2014 at 5:47 AM

    Hi,

    In my colleagues name, you are welcome.

    We suggest always checking your jotform in a new tab as that gives you the real preview and behavior of your jotforms. The preview option is more of a quick preview and in some cases like this one, it would not show exactly what your users would see, while opening it in a new tab does.

    Do let us know if you have any further questions.

    Best Regards,
    Ben