- drjaxAsked on October 24, 2014 at 08:22 PM
In preview mode, I fill my form then reach end of page 1. So I click Next at the bottom of page 1. Suddenly I'm moved to the bottom of page 2. Users won't know what to do with that. Please help.
- JotForm SupportKiranAnswered on October 24, 2014 at 09:46 PM
Could you confirm that if you are experiencing the issue on the preview popup screen as below:
If so, please try clicking on Open in New tab to open the form in a new tab and check if the issue is resolved. As I check the cloned form of yours, I was able to replicate the issue on the preview pop-up only and it seems to be working fine on a new tab.
Please get back to us if the issue still persists. We will be happy to look into this issue further.
- drjaxAnswered on October 25, 2014 at 03:03 AM
Opening in new tab fixed it. Thank you so much.
- BenAnswered on October 25, 2014 at 05:47 AM
In my colleagues name, you are welcome.
We suggest always checking your jotform in a new tab as that gives you the real preview and behavior of your jotforms. The preview option is more of a quick preview and in some cases like this one, it would not show exactly what your users would see, while opening it in a new tab does.
Do let us know if you have any further questions.