What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Flat buttons not appearing in the live form

    Asked by jolomero on October 24, 2014 at 08:36 PM

    Hi there,

    I am using the Flat Radio Button Widget, and while I can see it in the editor forms, the buttons don't show up in the live version.

    Page URL:
    http://form.jotform.ca/form/42816737578267

    Screenshot
    flat radio
  • Profile Image

    Answered by jolomero on October 24, 2014 at 09:48 PM

    Update: If I remove the tabbed page layout, the flat ratio buttons work as expected.

    Not ideal for my purposes.  One thing that would be great would be some small videos on how to properly integrate the widgets with the new Form Designer.

    I'd still like to know if there is a way to use the widgets properly with the tabbed page layout though!

  • Profile Image
    JotForm Support

    Answered by Kiran on October 24, 2014 at 10:06 PM

    Just before I receive your updated message, it seems to be working fine at my end.

    As soon as I receive your update, I checked your JotForm again and it is strange to see that I am able to replicate the issue. It seems to be a conflict with other scripts. Please allow me some time to check on this and get back to you with relevant information.

    Thank you for your patience.

  • Profile Image
    JotForm Support

    Answered by Welvin on October 28, 2014 at 07:22 AM

    I can't replicate this issue either. I'm using the page break and the tab button for navigating pages, all fine. I have reloaded the form, still fine. But this thread has been forwarded to our developers. We'll you know here for updates.

    Thank you!

  • Profile Image
    JotForm Support

    Answered by TitusN on February 17, 2015 at 05:51 AM

    We've made some updates on the widget that resolve what you were experiencing. 

    Please try out the widget and let us know if hit any bumps. 

    Cheers!