What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Working with JotForm Builder folders and archive: The drag/drop not working

    Asked by passthepoker on October 25, 2014 at 05:43 AM
    The drag/drop not working for me at all on FF or Chrome.
    Folders Archive JotForm Builder drag and drop
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    Answered by Ben on October 25, 2014 at 06:28 AM

    Hi,

    Please try to click on the jotform and wait to see the checkmark next to it. Once you see it click it again, but in the same time start dragging it in some direction.

    You should see a transparent representation of the selected jotform(s) as if they are dragged along. Now come with your mouse over the folder and release the mouse.

    As you see above, the folder I moved my mouse over is showing a different background.

    Can you please tell us where the drag and drop fails if you are still not able to do it after following the steps above?

    Best Regards,
    Ben