What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
When I tried accessing that URL: http://form.jotform.us/form/4196493029015 it shows that the form was not found, it could have been deleted. I tried cloning it as well and got same error. If the form itself is disabled then you cannot clone it.
Please provide the website URL where you got the form so that we can help you extract the exact form id or url so we can clone it properly.