Unable to clone a form

  • Profile Image
    NaturalChoice
    Asked on October 25, 2014 at 06:08 PM

    HI I don't seem to be able to close the original form whish is the most likely solution so far 

     

     

    Any idea?

    thanks, R

  • Profile Image
    Jan
    Answered on October 25, 2014 at 06:15 PM

    Hi,

    When I tried accessing that URL:  http://form.jotform.us/form/4196493029015 it shows that the form was not found, it could have been deleted. I tried cloning it as well and got same error. If the form itself is disabled then you cannot clone it.

    Please try to Clear Your Browser Cache and your Form Cache.

    Please provide the website URL where you got the form so that we can help you extract the exact form id or url so we can clone it properly.

    Thanks!