Problem in viewing form submissions

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    aymstrong308
    Asked on September 20, 2011 at 04:43 AM

    Hello all 

     

    I am facing a problem in viewing new forms .. when there are new submissions, and i click on a particular form, it shows the ''No results to display'' 

     

    We are not being able to contact our new clients, i have tried Safari and Firefox and the problem is not resolved

     

    Attached is the screenshot of the error that comes up when i click on my forms 

     

    Thanks ! 

    Screenshot
  • Profile Image
    aymstrong308
    Answered on September 21, 2011 at 05:41 AM

    used jotform.net and the problem is still not resolved 

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    aytekin
    Answered on September 21, 2011 at 09:08 AM

    What is the URL of this particular form? 

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    aymstrong308
    Answered on September 22, 2011 at 04:02 AM

    http://jotform.net/submissions/11780346207

    till now, the problem is not resolved. the ''No Result'' message keeps showing although am seeing new red submission in the homepage but when i click on the particular form, it shows no result .. i have used jotform.com and jotform.net 

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    aymstrong308
    Answered on September 22, 2011 at 04:04 AM

    http://www.jotform.com/aymstrong308/camp

     

    even my other forms ... they are all showing the same message ... am not being able to see any client registering in the forms .. 

  • Profile Image
    NeilVicente
    Answered on September 22, 2011 at 04:46 AM

    @aymstrong

    I will have your issue escalated to our development team. Your acccount will be taken a look at promptly. Sorry for the inconvenience caused.


    Neil

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    aytekin
    Answered on September 22, 2011 at 11:08 AM

    I logged into your account and looked at the submissions page for the camp form. I can see them fine. Can you try it on Chrome and use jotform.com instead of jotform.net if your DNS cache is cleared.