Autoresponder is not working

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    emlogodesign
    Asked on October 25, 2014 at 10:18 PM
    Oh also, now the autoresponder doesn't work either. I'm beyond frustrated
    with this.
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    *Emily Kucera*
    *Graphic Designer*
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  • Profile Image
    raul
    Answered on October 25, 2014 at 10:39 PM

    Could you please try to change the configured Sender E-mail in your form to noreply@jotform.com? and then make a few tests submissions?
    This will allow us to check if this is not related to the sending limits that Google has for gmail accounts.

    Thank you.

  • Profile Image
    ELS_PHILS
    Answered on September 21, 2016 at 12:45 AM

    hi my autorespond does not work https://form.jotform.me/62582926254462 and i delete also my SMTP but it doesn't work 

  • Profile Image
    Charlie
    Answered on September 21, 2016 at 02:01 AM

    @ELS_PHILS

    To further assist you, we require our users to open their own thread here in the forum. On your case, I believe one of my colleagues had already done that, you can refer to this link instead: https://www.jotform.com/answers/937776. Your concern will be address there accordingly.

    Thank you.