What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Autoresponder is not working

    Asked by emlogodesign on October 25, 2014 at 10:18 PM
    Oh also, now the autoresponder doesn't work either. I'm beyond frustrated
    with this.
    --
    *Emily Kucera*
    *Graphic Designer*
    563.581.0019
    emdesignia@gmail.com
    emdesignia.com
    Share your positive experience by writing a review!
  • Profile Image

    Answered by raul on October 25, 2014 at 10:39 PM

    Could you please try to change the configured Sender E-mail in your form to noreply@jotform.com? and then make a few tests submissions?
    This will allow us to check if this is not related to the sending limits that Google has for gmail accounts.

    Thank you.

  • Profile Image

    Answered by ELS_PHILS on September 21, 2016 at 12:45 AM

    hi my autorespond does not work https://form.jotform.me/62582926254462 and i delete also my SMTP but it doesn't work 

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    JotForm Support

    Answered by Charlie on September 21, 2016 at 02:01 AM

    @ELS_PHILS

    To further assist you, we require our users to open their own thread here in the forum. On your case, I believe one of my colleagues had already done that, you can refer to this link instead: https://www.jotform.com/answers/937776. Your concern will be address there accordingly.

    Thank you.