What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form calculation widget: In submissions it shows as Your score = 0% Why is that?

    Asked by donnelly on October 25, 2014 at 10:36 PM

    Not sure how submissions are showing up as 0% calculation value? Is the person submitting the form doing something wrong? Hitting enter prematurely possibly?

    Page URL:
    www.donnellycampus.com/biminiquiz

    Submissions calculation value form calculation calculations radio buttons
  • Profile Image

    Answered by Ben on October 26, 2014 at 04:36 AM

    Hi,

    I have first tried to submit your jotform and it seemed to work properly catching that I had tried that without any fields submitted.

    The jotform also seemed to be properly embedded into your page and there are no conflicting scripts on it that might have caused this.

    Once I have cloned the jotform, I have seen that all your radio options with 4 questions each have 4 values: 0, 0, 0, 2

    The '2' is found in different places, but all the other values are seen as 0, which is why it is possible for your user to come, select something and submit.

    I have made a clone of your current jotform to show the calculation fields as you fill the jotform up, so please feel free to test and see exactly what happens: http://form.jotformpro.com/form/42982010691958

    To correct this, you should place other values instead of 0, for example to start with 1 and go up which would cause the 2 to become 4.

    In the score table you could then just divide everything you already have there by 2 or use some other equation that might work for you better.

    Do let us know if you have any further questions, or if you need any assistance.

    Best Regards,
    Ben