What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My JotForm account got suspended

    Asked by Eden  on October 25, 2014 at 10:49 PM
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    Answered by Ben on October 26, 2014 at 04:44 AM

    Hi Eden,

    I took a look at your account and I see that you have jotforms titles as "Untitled form" and "Title Me". These are usually things that you should avoid as they will get detected by our phishing filter as potentially bad.

    Another thing to avoid is having password fields.

    I have now reactivated your account, but you will need to delete the password field in your jotform "Untitled Form" or your account will get suspended again, by our system. If it is not important, you can delete the entire jotform as well, but the removal of password field is imperative.

    Do let us know if you need any further assistance.

    Best Regards,