What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I want to show to my client the submissions but i don't want to allow him to can change my jotform. Is it possible?

    Asked by alessandra.porciatti on October 26, 2014 at 01:32 AM

    i created a form with jotform and out it on my site. I need to share with my client the submissions  but i need he cannot change the form.

    is there any way to do IT?

    Thank you

    alessandra 

    Submissions JotForm site share submissions
  • Profile Image

    Answered by Ben on October 26, 2014 at 06:59 AM

    Hi Alessandra,

    Would you like to share with them all of the submissions as a preview or just their own submissions?

    If you would like to allow them to only preview the submissions, you could create a report and share the URL with them. I would suggest Grid Listing Report in that case.

    If you would like, you could also set them as your sub users and set different permissions for them.

    What it means and how to set the sub-user:

    To add a user (sub user) you should go to the avatar menu -> Account -> Users -> Create New sub user ( http://www.jotform.com/myaccount/users )

    Now if you want to share all jotforms with your new sub user, you will see the options for that after clicking on the "create new sub user" button.

    The first thing that we notice is that we can fine-tune the permissions and allow them to do only what we want them to do.

    When sharing all forms, we have 4 options. We can:

    1. Allow them to view submissions only
    2. Allow them to make edit to jotforms only
    3. Allow them to edit jotforms and to view the submissions
    4. Make them your sub user, show them the jotforms, but do not allow neither to edit jotforms nor to view submissions.

    When is each useful?

    Allowing them to see the submissions is useful if you have someone that helps in your daily work, but you do not want them touching or changing the jotforms you have by accident, such as data entry personnel, marketing, billing, sales, etc.

    If you want to have someone assist you in creating jotforms and editing them such as a web designer or a web design company that you have hired, you can create the sub user and allow them to edit your jotforms, but not to be able to see that private data that you have received by your visitors.

    If you need to share your jotforms and submissions with your partner(s) in which case they would probably need to edit them as well, you can select both options.

    If for now you just want to add someone as a sub user, but are not sure what to allow them, leaving it empty should help you with that.

    Another option that we have is to set permissions per jotform.

    As you can see, in this screen it is easy to see exactly which jotform we want to share and how we want to share it.

    If we click on the dots in View Submissions column and Edit Form column, we would activate the permissions for the jotform to our user for both respectively.

    The allowed permissions are marked with a green checkmark as shown above.

    Now if you like to have things organized and have created some folders to help you with that, you can also set the permissions on entire folder, instead of doing it individually for each jotform in it.

    This also allows you to add new jotforms and have them instantly available for your sub user with the default permissions that we set to the folder (you can always change it for some specific jotform).

    Once everything is set just click on the Create button and voila :) You are ready to go.

    Do let us know if you have any further questions.

    Best Regards,
    Ben