How to disable the SSL connexion and reactivate my account ?

  • hermes_14
    Asked on October 26, 2014 at 3:23 PM

    Hello,

    My form went over quota because I checked the "Secure Form" box in the Form Embed Wizard.

    I don't really need a SSL connexion so I unchecked this box but my form doesn't work anymore. 

    I took a look at the forum and it seems that I need to ask you to reactivate my account to use the "basic connexion".

    Can you help me ?

  • David JotForm Support Manager
    Replied on October 26, 2014 at 6:40 PM

    Please make sure not to check the Secure Form check box, once on the edit mode of your form, go to Setup&Embed, Embed Form.

    How to disable the SSL connexion and reactivate my account ? Image 1 Screenshot 20

    I have reset your SSL counter only for this time, so your account is active again. If you have another question, please open a new thread, we will be glad to assist you.

  • hermes_14
    Replied on October 27, 2014 at 3:01 AM

    Ok thanks for you help!