What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to disable the SSL connexion and reactivate my account ?

    Asked by hermes_14 on October 26, 2014 at 03:23 PM


    My form went over quota because I checked the "Secure Form" box in the Form Embed Wizard.

    I don't really need a SSL connexion so I unchecked this box but my form doesn't work anymore. 

    I took a look at the forum and it seems that I need to ask you to reactivate my account to use the "basic connexion".

    Can you help me ?

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    JotForm Support

    Answered by BDAVID on October 26, 2014 at 06:40 PM

    Please make sure not to check the Secure Form check box, once on the edit mode of your form, go to Setup&Embed, Embed Form.

    I have reset your SSL counter only for this time, so your account is active again. If you have another question, please open a new thread, we will be glad to assist you.

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    Answered by hermes_14 on October 27, 2014 at 03:01 AM

    Ok thanks for you help!