why do I keep receiving test emails

  • Profile Image
    Jill Odynsky 
    Asked on October 26, 2014 at 08:18 PM

    When creating my contact form, I sent a test email to myself to make sure it was working and it does.  However, I keep receiving the test email and I have yet to receive an actual message from anyone, when normally I would receive at least one a week.  Could you please see why I keep receiving the test email?

  • Profile Image
    Answered on October 27, 2014 at 06:32 AM

    Hi Jill,

    Please review this user guide also.


    If you are only using the Test Email button in the Notification, then all test messages will only be sent to your account email.

    To receive submission emails, you have to submit the jotform in actual.


    When jotform is submitted, the submission email will be sent to the email address in the Notification target Recipient E-mail box.


    Hope this help. Inform us if you need further assistance.