What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Our submitted jot forms seem to arrive about 12 hours after they are generated

    Asked by blackstarchris on October 26, 2014 at 08:42 PM

    Around 11:20am 27th October, we received a jot form submission of our Order form that was timestamped at around 11:33pm on the previous evening.

    Please could you check/correct advise latency to see if we can get forms sooner

    Many thanks,

    Robert

    Ph 9557 8656

     

    submission delay delayed submissions
  • Profile Image
    JotForm Support

    Answered by jonathan on October 27, 2014 at 06:41 AM

    Hi Robert,

    Can you please confirm if this was a constant delay that is happening on your jotform submission?

    I just test submitted your jotform http://www.jotform.com/form/13190021799 and I could see the submission data instantly in the Submissions View page

    Submission data

     

    Please inform us if issue persist.

    Thanks.