Our submitted jot forms seem to arrive about 12 hours after they are generated

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    blackstarchris
    Asked on October 26, 2014 at 08:42 PM

    Around 11:20am 27th October, we received a jot form submission of our Order form that was timestamped at around 11:33pm on the previous evening.

    Please could you check/correct advise latency to see if we can get forms sooner

    Many thanks,

    Robert

    Ph 9557 8656

     

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    jonathan
    Answered on October 27, 2014 at 06:41 AM

    Hi Robert,

    Can you please confirm if this was a constant delay that is happening on your jotform submission?

    I just test submitted your jotform http://www.jotform.com/form/13190021799 and I could see the submission data instantly in the Submissions View page

    Submission data

     

    Please inform us if issue persist.

    Thanks.