What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    New Form Designer: Clicking on forms submit button takes you to "Thank You page" instead of allowing its editing

    Asked by Lifelongtherapy on October 26, 2014 at 10:27 PM

    Since using your feedback button in the Form Designer everytime I go in it brings me to the "Thank you for your submission" page.



    It there a RESET to defaults option?



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    JotForm Support

    Answered by jonathan on October 27, 2014 at 07:12 AM


    Were you referring to this "Feedback" button in the Form Designer?



    Tell us if not. Provide more details so we can understand where to check.

    If it is, try clearing your browser's cache first, then retry login to JotForm at http://www.jotform.com/login and test again.


    Inform us if issue persist.



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    Answered by Lifelongtherapy on October 27, 2014 at 01:17 PM

    yes, that's what I meant.

    I did clear cache as you said and same problem occurs.

    Although I am trying to edit the Submit Button.  Could that be it?

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    Answered by Ben on October 27, 2014 at 04:04 PM


    Although I am trying to edit the Submit Button.  Could that be it?

    This does seem like a bug with the submit button. I have just tried it and after clicking on it it sent me to a thank you page of the jotform.

    Since I was able to recreate the issue, I will notify our developers about this so that they can take a look at it and resolve this.

    Thank you for reporting this.

    Best Regards,