POST data not sent even after "send post data" is checked

  • rickykcl
    Answered on October 27, 2014 09:12 AM

    I have changed "send post data" to yes in preference but why it still shows:

    "No Post Data Received. Make sure you enabled Send Post Data on your form. Then, try again." after submitting? Please help, thank you very much!

  • Ben
    Answered on October 27, 2014 10:10 AM

    Hi,

    I took a look at the jotform and it seems that something is not right with our testing page (the url that you have set as a Thank you page).

    I will notify our developers about this so that they can see what is going on and they will update you here once the issue is resolved.

    Best Regards,
    Ben

  • rickykcl
    Answered on October 27, 2014 09:36 PM

    Hi Ben,

    I would like to looking forward to your reply, thank you very much for your help!

  • Ashwin JotForm Support
    Answered on October 28, 2014 12:55 AM

    Hello rickykcl,

    On behalf of my colleague, you are welcome.

    We will get back to you as soon as we have any update form our back end team.

    Thank you!

  • Steve VP of Sales Operations
    Answered on October 28, 2014 01:07 AM

    Hello,

    we'll look into ensuring the POST data is sent correctly as described in the help doc. Also, you can use our webhooks feature to send post data when the form is submitted. Please see this.

    http://www.jotform.com/help/245-How-to-Setup-Webhook-with-JotForm

    This ticket will be updated when the original issue is resolved.

    Thanks!

  • Elton Support Team Lead
    Answered on November 05, 2014 09:15 AM

    @rickykcl 

    Thanks for reporting.

    The URL provided on the guide was lacking with a slash at the end. We have now updated it. So instead of using http://www.jotform.com/show-post-data replace it with http://www.jotform.com/show-post-data/ or http://www.jotform.com/show-post-data/index.php. This should work.

    Thanks!