What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Integration with salesforce.com

    Asked by marioreyes on October 27, 2014 at 10:47 AM

    Hi I used your integration with salesforce.com API and I am not having any luck with it, the info is not going through from jotform to my leads in salesforce.com.

     

    Any advice on what I can do to troubleshoot?

    JotForm and leads
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    JotForm Support

    Answered by ashwin_d on October 27, 2014 at 12:24 PM

    Hello marioreyes,

    I did check your form "Formulario de prueba" and did not find any issue with that. It seems to be correctly integrated with your salesforcs account. The JotForm fields also seems to be correctly mapped with salesforce fields. 

    I would suggest you to re-integrate your form with your salesforce account and see if that resolves your issue. 

    Do get back to us if the issue persists.

    Thank you!