My jotform is disabled

  • mayax1
    Asked on October 27, 2014 at 11:09 AM

    Hello,

     

    Today i see an error on my forms. It says "form disabled"

    Please help me about this.

     

    Thanks..

  • Ben
    Replied on October 27, 2014 at 12:40 PM

    Hi,

    From what I can see this was caused by your jotform called "Rezervasyon Formu". The reason for this is that English labels are typed in another language (by that I mean non-English).

    In order to not get blocked by our anti-phishing filter is to create add a language that you will use on your jotform and provide translations for it and set it as default. This way your jotform will not get disabled by our system unless it is built against our terms of use.

    You can see here how to do that: http://www.jotform.com/help/298-How-to-make-your-forms-multilingual

    You can also get more details on why your should do it here: http://www.jotform.com/answers/447134

    Do let us know if you have any further questions.

    Best Regards,
    Ben

  • MultiserviciosLara
    Replied on October 27, 2014 at 12:45 PM

    Please Help me, my forms have and error There are errors on the form. Please fix them before continuing. 
  • Ben
    Replied on October 27, 2014 at 1:54 PM

    Hi,

    In future, please open a new thread and we will respond to you there. I see that my colleague has already reactivated your account and responded to you on another thread: http://www.jotform.com/answers/432865-My-Forms-are-disabled#3

    Opening a new thread helps us to help you with your issue and to properly help the thread owner with their issues.

    Thank you for understanding.

    Best Regards,
    Ben

  • Ben
    Replied on October 27, 2014 at 1:59 PM

    Hi @MultiserviciosLara

    This thread is in regards to disabled jotforms as well as your other question on another thread which is why I had seen it as the same issue.

    You have issue with required fields. This will be addressed on a new thread that I have just created for you here: http://www.jotform.com/answers/449883

    Please leave your further responses there and we will be there shortly to assist you.

    I apologize for the confusion.

    Best Regards,
    Ben