What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to change default email notification recipient

    Asked by valeriafarinella on October 27, 2014 at 12:49 PM

    Hi there! I've set my notification email for the form but still all form replies are sent to my account email. Why?

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    JotForm Support

    Answered by Mike_T on October 27, 2014 at 03:35 PM

    Thank you for contacting us.

    Please note that the 'Test Email' button is hardcoded to use account email address. However, we do send the form submissions (entries) to the specified Email Notification sender(s). In other words, you can submit the form in order to test the emails.

    Related guides:

    Setting Up Email Notifications

    Finding out E-mail Address used for submission notifications

    Please feel free to contact us if you need any further assistance.