What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is the new form designer real?

    Asked by joenapp on October 27, 2014 at 03:13 PM

    When I go to JotForm I see the old UI. When I try it using the link provided in email i just see the below screen. There's no form, no ability to add form elements. I'd like to try this. Let me know if I'm doing anything wrong.

    form designer new form designer JotForm uploads jpg elements
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    JotForm Support

    Answered by Kiran on October 27, 2014 at 05:07 PM

    Form Designer is developed to make your existing JotForms more stylish. By default the Form Designer test is provided with a sample contact form to edit if you are not logged into your account. However, you can create a new JotForm or use your existing JotForm to change the theme by using Form Designer. 

    Please follow the steps to open Form Designer

    1. Create a new JotForm or Open an existing JotForm in edit mode

    2. Click on Form Style tab and then click on Form Designer icon.

    The current JotForm shall be opened now  in new Form Designer. You can now make changes to it.

    Hope this information helps. Please get back to us if you have any other questions. We will be happy to help.

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    Answered by joenapp on October 27, 2014 at 08:01 PM
    Thank you
    ...