What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Secure site and mobile phone facebook access

    Asked by heleneparker on September 20, 2011 at 08:24 AM

    Hi firstly thank you for your prompt help with changing to secure site, however on changing I note that we are only allowed 10 submissions, is it possible to change back to the www.jotform.com to increase our submission rate.  As at this stage we are testing the service.

    Also under the secure site mobile phone access gives a warning message first about the security certificate, which could scare off some people from using the form, does this message need to stay?

    I am using the application for facebook and again after testing I note not everyone  has access on mobile  phones to the tabs panel on facebook is there a way to ensure people can access the form as they only see wall, info and photos links?

    Thanks so much for your assistance.



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    JotForm Founder

    Answered by aytekin on September 20, 2011 at 09:06 AM

    Great News about secure forms!

    1. We have fixed the problem on security certificate of secure.jotform.com, that should work properly on Windows Firefox now.

    2. We also have the new security certificate for www.jotform.com. So, that will also keep working.

    You can use either www.jotform.com or secure.jotform.com. Both options will work.

    Thank you for your patience.