What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why was my form disabled

    Asked by Radziriya on October 27, 2014 at 05:52 PM

    Hi, my form was disabled today I don't understand why and my event is soon so I need it to work please help me fix it, I researched why and it says it's because one of my forms was in Arabic, I have added it as a language but the forms are still disabled. 

    Page URL:
    http://form.jotform.me/form/42903787324460?

    and
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    JotForm Support

    Answered by Kiran on October 27, 2014 at 06:53 PM

    Okay. I see that the account is autosuspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. I have verified your forms and they seems to be normal and clean. I have activated your account and you should be able to see your forms now. Sorry for the trouble caused.

    Additionally, the JotForm is now added to whitelist to avoid any future auto-suspensions. Also, we have Arabic, French or some other languages that this system cannot scan. So, we recommend you to create your JotForm with English languag and then add Arabic from the language translator tool.

    Please refer to this post for more information.

    http://www.jotform.com/answers/447134 

    Please let us know if you have any questions. Thank you.