What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    cancel premium service

    Asked by maurelio on September 20, 2011 at 09:01 AM



    I'm trying to cancel my Premium subscription but cannot recover my password at Plimus. Can you do it for me, please?



    Marco Aurelio

  • Profile Image
    JotForm Support

    Answered by liyam on September 20, 2011 at 09:35 AM

    Hello Marco,

    I have canceled your subscription.  You will not be charged again.  Your subscription will expire on October 3, 2011.

    If you have other questions or concerns, please do let us know.  We'll be happy to give you assistance.  Feel free to resubscribe anytime you will need our paid services again.

    Thank you for using jotForm!

    Warm regards,