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thecolorcodeAsked on October 27, 2014 at 7:29 PM
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CharlieReplied on October 27, 2014 at 8:05 PM
Hi,
Upon checking your account, the email you are using for the email alerts are not in our bounce list.
Also, I see that in your email alerts setting that you are missing one field.
You check this tutorial or guide link to avoid further problems with email alerts:
http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues
Let us know if this fixes the problem.
Thank you.