What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email Alerts: Not receiving submitted form filled

    Asked by thecolorcode on October 27, 2014 at 07:29 PM
    I am still not receiving email alerts when the form is filled out. I tested the notification email and received the test, but thats it.
    email alerts form filled submission
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    JotForm Support

    Answered by Charlie on October 27, 2014 at 08:05 PM

    Hi,

    Upon checking your account, the email you are using for the email alerts are not in our bounce list.

    Also, I see that in your email alerts setting that you are missing one field.

     

    You check this tutorial or guide link to avoid further problems with email alerts:

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

     

    Let us know if this fixes the problem.

    Thank you.