Email Alerts: Not receiving submitted form filled

  • Profile Image
    thecolorcode
    Asked on October 27, 2014 at 07:29 PM
    I am still not receiving email alerts when the form is filled out. I tested the notification email and received the test, but thats it.
  • Profile Image
    Charlie
    Answered on October 27, 2014 at 08:05 PM

    Hi,

    Upon checking your account, the email you are using for the email alerts are not in our bounce list.

    Also, I see that in your email alerts setting that you are missing one field.

     

    You check this tutorial or guide link to avoid further problems with email alerts:

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

     

    Let us know if this fixes the problem.

    Thank you.