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    I cant use any widgets. It just displays a captcha textbox.

    Asked by ShillingFox on October 28, 2014 at 06:01 AM

    Every time I access Jotform I am sent to a captcha page. This prevents me from using any widgets!! 

    I can search and select a widget, but when I get it onto my form, it just shows the following inside the form box:


    One more step Please complete the security check to accesswidgets.jotform.io


    Please help!

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    JotForm Support

    Answered by ashwin_d on October 28, 2014 at 08:16 AM

    Hello ShillingFox,

    I am unable to see the screenshot you have shared. I would suggest you to please share the image again. The following guide should help you in uploading image in your forum post:  http://www.jotform.com/answers/277033 

    If I understand the issue correctly, when you add a widget and then access your form it just shows a captcha textbox instead of the widget. Is that correct?

    I would suggest you to input the captcha text you see and that should solve your problem. Sometime the CDN ask for captcha for security reason but then its just a one time process. I believe once you input the captcha, this issue should be resolved.

    Do get back to us if the issue persists.

    Thank you!