What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to cancel my subscription ?

    Asked by happybulle on October 28, 2014 at 08:40 AM

    Hi, I would like to cancel my subscription to the jotform premium please.



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    Answered by raul on October 28, 2014 at 09:42 AM

    Hello Dorothée,

    Upon checking your account, I see that you have an scheduled downgrade for Nov 15, 2014 because you've cancelled your subscription.

    Therefore, you don't need to do anything else. The system will automatically downgrade your account on that date.

    Please let us know if you have further questions.