What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Submission Time stamp

    Asked by IOD on September 20, 2011 at 09:22 AM

    I am trying to understand the time stamp for form submissions. It appears that several are stamped many hours into the future. For an example, the submission date/time for several respondants of form http://jotform.net/form/3494804184 are this afternoon. Please advise.



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    JotForm Support

    Answered by liyam on September 20, 2011 at 09:42 AM

    Hello Matt,

    I'm not sure about the default settings of the server but to be able to get the submission time stamp to your own time, please go to your Account Settings page, you will find this account settings button link on the same area where you usually login to your JotForm account.

    Once you are already on the account settings page,  select your time zone.  This will fix your time stamp to the time zone of your choice.

    If you have other questions or concerns, please do let us know.



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    Answered by RhinoForms on May 15, 2013 at 12:39 PM

    I cannot access my account settings to set the timezone.  It shows a log in screen (even when I am already logged in) and even though I log in again, the login does not go away and does not allow me to access the settings.

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    Answered by glennlee on May 15, 2013 at 01:11 PM


    I cannot replicate same error in my end. Can you please try to clear your browser cache then try it again. Thanks!

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    Answered by RhinoForms on May 15, 2013 at 01:19 PM

    I cleared cache and still could not access settings in Firefox (my Browser of choice).  I logged into my account with Chrome and was able to access the settings.  It appears to me to be a Firefox specific issue.