- kevinAsked on October 28, 2014 at 10:39 AM
- JotForm SupportWelvinAnswered on October 28, 2014 at 11:02 AM
Your username is: wabiwabi. If you forgot your password, you can reset it using your current email address.
- JotForm SupportWelvinAnswered on October 28, 2014 at 11:03 AM
By the way, your account is currently on the overlimit status. You've reached your available monthly limit which is 100 submissions for a free account.
- kevinAnswered on October 28, 2014 at 11:41 AM
I try to do that by using my email [ Kevin@wabiwabi.dk ]( mailto:Kevin@wabiwabi.dk ) but it does not work.
i am trying to upgrade
- KadeJMAnswered on October 28, 2014 at 01:05 PM
I checked this again for you and found that your account was inactive because of being "overlimit" as my colleague had pointed out above.
I've reactivated your account but please note that the submission limit is still there until your monthly reset for a free account or an upgrade is purchased.
Can you please try again to see if you're able to log into your account to upgrade now?
If not let us know and we will do something else to aid you more in resolving it.