What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    what is my username and code?

    Asked by kevin  on October 28, 2014 at 10:39 AM
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    JotForm Support

    Answered by Welvin on October 28, 2014 at 11:02 AM

    Hi Kevin,

    Your username is: wabiwabi. If you forgot your password, you can reset it using your current email address.

    Thank you!

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    JotForm Support

    Answered by Welvin on October 28, 2014 at 11:03 AM

    By the way, your account is currently on the overlimit status. You've reached your available monthly limit which is 100 submissions for a free account.

    Thank you!

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    Answered by kevin  on October 28, 2014 at 11:41 AM

    I try to do that by using my email [ Kevin@wabiwabi.dk ]( mailto:Kevin@wabiwabi.dk ) but it does not work.
    i am trying to upgrade
    ...
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    JotForm Support

    Answered by KadeJM on October 28, 2014 at 01:05 PM

    I checked this again for you and found that your account was inactive because of being "overlimit" as my colleague had pointed out above. 

    I've reactivated your account but please note that the submission limit is still there until your monthly reset for a free account or an upgrade is purchased.

    Can you please try again to see if you're able to log into your account to upgrade now?

    If not let us know and we will do something else to aid you more in resolving it.