JotForm Account: Forgot password

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    kevin 
    Asked on October 28, 2014 at 11:45 AM

    i dont no my password, when i type my username under forgot password, nothing happens. please send me a new one so i can upgrade

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    Ben
    Answered on October 28, 2014 at 01:34 PM

    Hi Kevin.

    I am sorry to hear that.

    Information needed to reset your password has been sent to your e-mail address.

    Please check your email and follow the instructions in the email to access the account again.

    If you have any issues accessing the account do let us know.

    Best Regards,
    Ben

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    Abbas 
    Answered on October 08, 2016 at 12:26 AM

    Hello <

     

    I have forgotten my password.I have twice pressed "Forget Password"Message shows email has been sent,But I did not get any mail.

     

    --Abbas

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    Mike_G
    Answered on October 08, 2016 at 01:05 AM

    @Abbas

    I have moved your concern to a new thread. We believe that we can assist our users better if there will be a separated thread for their concerns. 

    Please click this link to go to the new thread.

    Thank you.