What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JotForm Account: Forgot password

    Asked by kevin  on October 28, 2014 at 11:45 AM

    i dont no my password, when i type my username under forgot password, nothing happens. please send me a new one so i can upgrade

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    Answered by Ben on October 28, 2014 at 01:34 PM

    Hi Kevin.

    I am sorry to hear that.

    Information needed to reset your password has been sent to your e-mail address.

    Please check your email and follow the instructions in the email to access the account again.

    If you have any issues accessing the account do let us know.

    Best Regards,

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    Answered by Abbas  on October 08, 2016 at 12:26 AM

    Hello <


    I have forgotten my password.I have twice pressed "Forget Password"Message shows email has been sent,But I did not get any mail.



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    JotForm Support

    Answered by Mike_G on October 08, 2016 at 01:05 AM


    I have moved your concern to a new thread. We believe that we can assist our users better if there will be a separated thread for their concerns. 

    Please click this link to go to the new thread.

    Thank you.