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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to change Email Response Sender Name

    Asked by mrc10209 on October 28, 2014 at 02:03 PM

    How do I change the name that appears in the inbox of the notifier when they receive a response from the form user? Currently our form is saying PR Request and I want to change it

    Page URL:
    http://www.jotform.us/mrc10209/eventmanagement

    email inbox notifcations autoresponder subject name subject email title
  • Profile Image
    JotForm Support

    Answered by Jan on October 28, 2014 at 04:05 PM

    Hi,

    Are you talking about the Notification email or is it the Autoresponder email? When you said you want to change the name, are you pertaining to the email Subject?

    You can change the subject name on the Subject in the Compose Email. You can also changed it on Provide sender and recipient details.

     

    Hope this helps. If not please let us know. Thanks!

  • Profile Image

    Answered by mrc10209 on October 28, 2014 at 05:01 PM
    Yes the subject name and the “From” Name…
    My “From” name says PR Request noreply@jotform.com and my subject name says autoresponder 1

    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on October 28, 2014 at 05:29 PM

    Hi,

    Please check this user guide 

    https://www.jotform.com/help/238-How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert

    You will need to verify first your custom Sender Email before you can use it in the Notifier.

    Hope this help. Inform us if you need further assistance.

    Thanks.