How to change Email Response Sender Name

  • KEGM2013
    Asked on October 28, 2014 at 2:03 PM

    How do I change the name that appears in the inbox of the notifier when they receive a response from the form user? Currently our form is saying PR Request and I want to change it

  • Jan
    Replied on October 28, 2014 at 4:05 PM

    Hi,

    Are you talking about the Notification email or is it the Autoresponder email? When you said you want to change the name, are you pertaining to the email Subject?

    How to change Email Response Sender Name Image 1 Screenshot 20

    You can change the subject name on the Subject in the Compose Email. You can also changed it on Provide sender and recipient details.

     

    Hope this helps. If not please let us know. Thanks!

  • KEGM2013
    Replied on October 28, 2014 at 5:01 PM
    Yes the subject name and the “From” Name…
    My “From” name says PR Request noreply@jotform.com and my subject name says autoresponder 1

    ...
  • jonathan
    Replied on October 28, 2014 at 5:29 PM

    Hi,

    Please check this user guide 

    https://www.jotform.com/help/238-How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert

    How to change Email Response Sender Name Image 1 Screenshot 20

    You will need to verify first your custom Sender Email before you can use it in the Notifier.

    Hope this help. Inform us if you need further assistance.

    Thanks.