JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
One field is not populated on email notificationsAsked by handiemail on October 28, 2014 at 02:18 PM
I've implemented this word counter on a few of my pages and want it displayed in the notification email once submitted.
The word counter appears to be working on the page:
But it is not appearing in the notification email
Here's the email notification template:
Here's how the email comes in:
Sorry but your counter does not seem to be working on my side, that's maybe why no data is submitted.
When I tried filling the form, the hidden counter field remains blank/ no value. Kindly check it.
Here, I have made a test: (I've revealed the hidden box with CSS through inspect element).
By the way, there's no problem with your email notification. The word counter variable is correct as of checking, it's most probably due to the counter field that does not have any value.