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    How does the "full name" jotforms field integrate with the 'first name' and 'last name' zoho crm fields?

    Asked by dbcarr34 on October 28, 2014 at 02:54 PM
    How does the "full name" jotforms field integrate with the 'first name' and 'last name' zoho crm fields?
    zoho zoho crm
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    JotForm Support

    Answered by EltonCris on October 28, 2014 at 02:58 PM

    Hi,

    It should be automatic. Jotform will automatically pass the fullname field to the appropriate fields from Zoho. 

    Example:

    If you encounter any problems, just let us know.

    Thanks and have a good one!

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    Answered by dbcarr34 on October 28, 2014 at 03:11 PM
    so the field in jotform is name:__________________ the field to match in zoho crm is first name_____________ and last name: ____________
    how is this supposed to automatically work?
    Sincerely,
    Dennis Carr
    Mobilewirx
    702-703-0099 ext. 1
    dennis@mobilewirx.com
    ---- On Tue, 28 Oct 2014 11:58:39 -0700 JotForm Support Forum <noreply@jotform.com> wrote ----
    A new response has been received:

    Answered by EltonCris

    Hi,
    It should be automatic. Jotform will automatically pass the fullname field to the appropriate fields from Zoho.
    Example:

    If you encounter any problems, just let us know.
    Thanks and have a good one!



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    JotForm Support

    Answered by EltonCris on October 28, 2014 at 03:23 PM

    I think I got what you mean. Kindly correct me if not.

    If you're using a single textbox field on your Jotform for the Name field, replace it with the "Full Name" field instead.  Full Name is under Quick Tools as you can see on the screenshot in my previous response. Full Name is a group of two fields (first name and & last name) so it should work best with your integration.

    However, if you don't want to use Full Name field and stay with the single textbox field, you have to create a custom textbox on your Zoho fields and name it e.g. Full Name. And then use it to match with your Jotform name field.

    If you need further assistance, let us know.

    Thanks!

     

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    Answered by dbcarr34 on October 28, 2014 at 05:32 PM

    Thank you for the clarification.  I will try this.