update credit card

  • Profile Image
    eazywallz
    Asked on September 20, 2011 at 10:24 AM
  • Profile Image
    mliz
    Answered on September 20, 2011 at 10:41 AM

    Hi,

    Credit card payments are handled by our payment gateway Plimus.
    If you wish to change your credit card info you may do so by logging into
    your Plimus account. You will need to find out your Plimus username
    (a long string of numbers) from the original plimus email you received when
    you paid for JotForm.
    If you forgot you password you may visit the link below and enter the
    email address used upon sign up:

    https://secure.plimus.com/jsp/forgot_password.jsp??designId=1

    That will reset your password and you can then login there to change the CC details.

    Hope this helps.

    Regards,
    Mliz

  • Profile Image
    goldmountain
    Answered on March 30, 2012 at 07:03 PM

    I do not have my original Plimus email.  How now?

  • Profile Image
    NeilVicente
    Answered on March 30, 2012 at 07:08 PM

    @goldmountain

    I have already answered your question in the other thread you have opened.

    http://www.jotform.com/answers/88754-How-do-I-update-my-credit-card-info-and-account-profile#1