What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Probleme technqiue percistant

    Asked by castinggold on September 20, 2011 at 10:29 AM

    Bonjour

     

    Je suis globalement satisfait de vos service, mais la actuellement sa beug de plus en plus et d'autres part on ne peux plus travailler sur les formualire. Plus important certains formulaire comme le https ne fonctionne pas et ne nous parvienne plus.

     

    Ceci est embetant surtout quand des personens font des paiements en ligne avec nos formulaires.

     

    Merci de me répondre et de remédier à ce problème cordialement

     

    ME REPONDRE : A info@ff-centre-relation-client.fr

  • Profile Image
    JotForm Support

    Answered by mliz on September 20, 2011 at 12:24 PM

    Hi,

    The  security certificate on the forms should be fully working.
    If you have switched the ssl forms to secure.jotform.com you
    can leave them as it is since the certificate will be added to this
    subdomain permanently.

    Earlier you might have encountered intermittent issue with
    viewing or working on your forms. Our new load balancer seems to be
    having an issue. That's why we had the problem.

    It should be all working now. We are not using it while the problem is being investigated.

    We know that this is crucial and of utmost importance to you so
    thank you for your patience as we work on the fix.

    Regards,
    Mliz