What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What is wrong with your website

    Asked by Zata on September 20, 2011 at 10:35 AM

    CloudFlare

    DDoS

     

    You r ruining my name with these issues...

  • Profile Image
    JotForm Support

    Answered by mliz on September 20, 2011 at 11:10 AM

    Hi Zata,

    After the recent DDOS attack on our servers we had to change the ip
    address of our servers. We are working on restoring the services
    and until everything is back to normal there is a possibility of
    intermittent connection.

    Rest assured though that our administrators are working
    round the clock to have this fixed the soonest possible time.

    We know that this is crucial and of utmost importance to you so
    thank you for your patience as we work on the fix.

    Regards,
    Mliz

  • Profile Image
    JotForm Founder

    Answered by aytekin on September 20, 2011 at 12:03 PM

    Our new load balancer seems to be having problem. That's why we had the problem. It should be all working now. We are not using it while the problem is being investigated. Thanks.