Error: Form currently unavailable

  • u3abenalla
    Asked on October 28, 2014 at 5:24 PM

    The form "Contact Us" is editable on our logon but the error message "Form currently unavailable" is being displayed on our webpage. Why is this please?

    Jotform Thread 450724 Screenshot
  • u3abenalla
    Replied on October 28, 2014 at 5:54 PM

    I have found the problem but not sure why it occurred.

    In the Preferences the form had been disabled but I do not understand how this could have occurred.

  • jonathan
    Replied on October 28, 2014 at 6:00 PM

    Hi,

    I checked the website and I can see the form available.

    Error: Form currently unavailable Image 1 Screenshot 40

     

    Did you perhaps unknowingly had Disabled the form?

    Here is the user guide on how the form can change its status

    https://www.jotform.com/help/180-How-to-Change-the-Status-of-Forms

     

    Error: Form currently unavailable Image 2 Screenshot 51

     

    Error: Form currently unavailable Image 3 Screenshot 62

     

     

    As is now, your jotform http://www.jotform.co/form/23513291593858 is enabled and your account is also Active with no issue.

    Hope this help. Inform us if issue persist.

    Thanks.