Error: Form currently unavailable

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    u3abenalla
    Asked on October 28, 2014 at 05:24 PM

    The form "Contact Us" is editable on our logon but the error message "Form currently unavailable" is being displayed on our webpage. Why is this please?

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    u3abenalla
    Answered on October 28, 2014 at 05:54 PM

    I have found the problem but not sure why it occurred.

    In the Preferences the form had been disabled but I do not understand how this could have occurred.

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    jonathan
    Answered on October 28, 2014 at 06:00 PM

    Hi,

    I checked the website and I can see the form available.

     

    Did you perhaps unknowingly had Disabled the form?

    Here is the user guide on how the form can change its status

    https://www.jotform.com/help/180-How-to-Change-the-Status-of-Forms

     

     

     

     

    As is now, your jotform http://www.jotform.co/form/23513291593858 is enabled and your account is also Active with no issue.

    Hope this help. Inform us if issue persist.

    Thanks.