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u3abenallaAsked on October 28, 2014 at 5:24 PM
The form "Contact Us" is editable on our logon but the error message "Form currently unavailable" is being displayed on our webpage. Why is this please?
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u3abenallaReplied on October 28, 2014 at 5:54 PM
I have found the problem but not sure why it occurred.
In the Preferences the form had been disabled but I do not understand how this could have occurred.
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jonathanReplied on October 28, 2014 at 6:00 PM
Hi,
I checked the website and I can see the form available.
Did you perhaps unknowingly had Disabled the form?
Here is the user guide on how the form can change its status
https://www.jotform.com/help/180-How-to-Change-the-Status-of-Forms
As is now, your jotform http://www.jotform.co/form/23513291593858 is enabled and your account is also Active with no issue.
Hope this help. Inform us if issue persist.
Thanks.