- u3abenallaAsked on October 28, 2014 at 05:24 PM
The form "Contact Us" is editable on our logon but the error message "Form currently unavailable" is being displayed on our webpage. Why is this please?Page URL:
- u3abenallaAnswered on October 28, 2014 at 05:54 PM
I have found the problem but not sure why it occurred.
In the Preferences the form had been disabled but I do not understand how this could have occurred.
- JotForm SupportjonathanAnswered on October 28, 2014 at 06:00 PM
I checked the website and I can see the form available.
Did you perhaps unknowingly had Disabled the form?
Here is the user guide on how the form can change its status
As is now, your jotform http://www.jotform.co/form/23513291593858 is enabled and your account is also Active with no issue.
Hope this help. Inform us if issue persist.